Reference

shop88 Privacy Policy for Your Account

shop88 Privacy Policy explains what we collect when you open an account, sign in from a phone, or use DANA, OVO, GoPay and QRIS.

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PRIVACY CONTACT ROUTES

Where to Ask About Your Data

A clear contact path helps when you want to understand a record rather than change your account by guesswork.

Account access If you cannot sign in or need to know which account details we hold, contact support with your registered phone number. We will check the account path before discussing private records, and we will not disclose account data to an unverified requester.
Wallet records For a DANA, OVO, GoPay, QRIS, bank transfer or virtual account question, include the relevant reference and approximate date. We use that detail to locate the payment record without asking you to send a full wallet password or private security code.
Correction requests If your phone, email or account detail is inaccurate, tell us which field needs attention and why. We may request a matching account step before making a correction, then record the request so the policy trail remains clear.
DATA HANDLING DETAILS

What We Keep and Why

Privacy work is easier to understand when each record has a defined purpose. We describe the account, device and wallet details used around sign-in, cashier actions and security checks, rather than treating…

Account details

We may hold details such as your registered phone number, email address, account identifiers and verification status. These records connect your account step to later requests, including a request to correct data or ask why a sign-in check occurred.

Device signals

A mobile browser or desktop browser can send technical signals such as operating system, browser version, session time and security events. We use these signals to identify unusual access patterns, not to read private files stored on your device.

Cookies

Cookies can keep a session connected, remember a selected setting and help us understand whether a page loads correctly. You can manage cookies through your browser controls, although changing them may affect account access or the way policy pages display.

Account security

We use account checks before discussing private records or changing important details. A phone verification step may be required before access continues, especially when a new device, unusual login event or wallet reference needs to be matched.

Retention period

We keep records for as long as needed for the purpose described in this policy, including account administration, security checks and payment tracing. When a record is no longer needed, we remove it or keep it only where local law permits.

Your request

You can ask what data we hold, request a correction, or ask about deletion where local law permits. Send the request through our support contact route with enough account detail for us to verify ownership without receiving your password.

Privacy Policy Answers for shop88

These Privacy Policy answers cover the questions we expect before you open an account or connect an Indonesian wallet. They explain the practical path for access, correction and contact without asking you to share unnecessary security details. If your question concerns a record not covered here, use the support route and identify the account step involved.

The shop88 Privacy Policy covers account details, phone verification, device signals, cookies, wallet references, payment tracing, retention and privacy requests. It applies when you create an account, sign in, use DANA or QRIS, or contact us about records connected with your account.

We use your phone number to connect the account path to you, support verification before access and locate a privacy request. We may ask you to confirm matching account details before discussing the record, and we do not need your password for that request.

Yes. The Privacy Policy covers references created when you use DANA, OVO, GoPay or QRIS, as well as bank transfer and virtual account records. These references help us match a cashier action to the correct account without requesting your wallet password or security code.

You can ask us to identify the account data, device signals, cookies or wallet references connected with your account, where local law permits. Use the support contact route and include your registered phone number or another account detail so we can verify the requester.

Send a correction request through our support contact route and state which field is wrong, such as a phone number or email address. We may require a matching account step before editing it, then retain the request record so the change has a clear history.

We may record browser type, operating system, session time and security events from your phone or desktop. This helps us compare a new sign-in with prior account activity, including access to rooms such as rocketpot or bingo777, without reading private files on your device.

Use the support contact route and describe the Privacy Policy request, such as data access, correction, retention or cookie questions. Include your registered phone number or a wallet reference when relevant, but do not send your password, wallet PIN or private security code.

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